Engineer - Infrastructure Operation Advisor

Job Title: Engineer - Infrastructure Operation Advisor
Career Level - C2

Introduction to role

Are you ready to take on a dynamic role that combines Windows system administration with cutting-edge observability and monitoring solutions? We are looking for a skilled and motivated Windows + Observability/Monitoring Engineer to support and optimize our enterprise IT infrastructure. In this hybrid role, you will work closely with infrastructure, DevOps, and application teams to proactively identify issues, implement effective monitoring strategies, and enhance system health across both on-premises and cloud environments. Are you up for the challenge?

Accountabilities

As an Infrastructure Operation Advisor, you will be responsible for ensuring the visibility, performance, and reliability of critical systems. Your role will involve designing, deploying, and managing observability and monitoring solutions. You will collaborate with various teams to maintain system health and proactively address potential issues. Your expertise will be crucial in building and managing dashboards, alerts, and performance metrics for critical infrastructure.

Essential Skills/Experience

• Bachelor’s degree or equivalent with 4-6 years Operational experience in Windows Server/VMware administration

• Experience in managing Incidents, Problems, changes and capacity management aspects.

• Demonstrated ability handling large number of incidents via. Any ITSM tool

• Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 24*7

• Experience with Service Now ITSM tool is preferred.

• Experience working in converged infrastructure, UCS, HP

• Administer, maintain, and troubleshoot Windows Server environments (2016/2019/2022).

• Ensure OS patching, configuration compliance, and security hardening.

• Design, implement, and maintain infrastructure monitoring solutions (e.g., SolarWinds, Dynatrace, Prometheus, Zabbix, Datadog, etc.).

• Build and manage dashboards, alerts, and performance metrics for critical infrastructure.

• Ensure infrastructure monitoring solutions support compliance and audit requirements.

Desirable Skills/Experience

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, our work has a direct impact on patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining brand new science with leading digital technology platforms and data. Join us at a crucial stage of our journey as we become a digital and data-led enterprise. With the backing and investment to succeed, we're driving cross-company change to redefine the entire industry. Here, you can innovate, take ownership, and explore new solutions in a modern technology environment.

Ready to make a difference? Apply now to join our team!