Project Service Lead
Introduction
At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.
Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.
Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.
About Global Business Services
In Global Business Services (GBS) we dare to change the way we work – we are brave, resilient and take smart risks with a focus on simplifying the way we work. Through our global scale and diverse services, we look to drive value through our innovation and expertise. This requires a team who see no boundaries, can collaborate, challenges the norm, feels empowered, and stays motivated and engaged.
In our role as a global business services group, we are passionate about working smarter, to free up time, free up money, protect value and provide new capabilities to the enterprise – all to push the boundaries of science to deliver life-changing medicines.
GBS Project Services
Join us in GBS Project Services and be part of the teams that contribute to life-saving medicines in oncology, immunology, rare disease, and other areas, improving millions of lives worldwide. Drive innovation at the forefront of science and business by applying your experience and capabilities across diverse, cross-departmental opportunities in AI, data analytics, operations, finance and beyond. Our environment fosters collaboration and growth through comprehensive training and mentorship.
As part of GBS Project Services, you'll get to reimagine the role of consulting within industry by working in a start-up environment alongside internal clients with deep expertise, offering unique opportunities for collaboration and creativity as you see a project through its end-to-end lifecycle, innovating at each step and experiencing the impact of your solutions to our company and our patients. We cultivate a supportive culture on a broad scale, enabling connection and cross-functional collaboration at the global and local level, allowing you to shape AstraZeneca's strategic direction and the goals of GBS Project Services for 2030 and beyond.
Typical Accountabilities
People management – line manage a team of project managers, coordinators, and analysts, fostering a culture of collaboration, excellence and continuous improvement.
Business development – identify opportunities to deliver savings and successful outcomes to internal customers, and escalate as appropriate to the Project Services Director
Quality assurance – implement and maintain quality control processes to ensure delivery of high-quality services aligned with best practice.
Customer service – maintain relationships with customers in line with the customer relationship strategy and plan, ensuring our services delight our customers.
Project management – manage projects, ensuring timely delivery and quality outcomes
Essential
Bachelor’s Degree
Track record in leading projects of medium complexity
Management consulting experience
Experience in people management and developing and motivating teams.
Strong sense of customer service and customer engagement.
Experience in project and quality assurance practices.
Demonstration of strong influencing, communication and relationship building skills
Comfortable and skilled in operating in a complex operational matrix organization across diverse, global teams
Desirable
Project Management Certification
Change Management Certification
Pharmaceutical or equivalent global & complex organization experience; experience of working within a quality and compliance environment and application of policies, procedures and guidelines
Great People want to Work with us! Find out why:
Are you interested in working at AZ, apply today!
AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com.
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