Business Analytics Manager, US Sales Operations and Business Insights, Neurology

Business Analytics Manager, US Sales Operations and Business Insights Neurology

Location:

Mississauga, Canada

Reports To:

Associate Director, US Sales Operations and Business Insights

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

This is what you will do:

The Business Operations and Commercial Effectiveness Team is a cross functional team, supporting and driving strategy for stakeholders in US Sales, US marketing, launch capabilities, and others.  The Business Analytics Manager role will be supporting the Neurology Therapeutic Area. The role will report into the Associate Director, Sales Operations and Business Insights and will work closely with Sales Operations and Business Insights and Commercial Insights & Analytics colleagues. The role will be essential in informing and influencing the Neurology organization by enabling high-quality analytics, evidence-based decision support, development of dashboards and tools and supporting operational needs. The role will work across functions to answer national and regional business questions, profile business trends, support the field sales and marketing teams in analyzing their business performance.

You will be responsible for:

• Designing, leading, and executing qualitative and quantitative analysis projects to address key business questions related to commercial products and or operational data. 
• Understanding business needs and leading collaborators across Business Operations and Commercial Effectiveness (BOCE) and / or external partners / Vendors to deliver on key projects, while functioning as the subject matter expert (SME)
• Responding to ad hoc requests for insights, delivering material in a succinct and effective manner to fulfill communication needs with internal and external stakeholders with a high degree of accuracy, appropriate context on data and insights / narratives as needed.
• Supporting strategy and execution of data quality, Master Data Management, and data strategy initiatives
• Supporting CRM strategy and operational needs for Sales and Marketing teams
• Supporting system and data initiatives in product launches
• Acting as SME for cross system / cross vendor data integration initiatives 
• Supporting process improvement and operational efforts with sales and brand teams
• Acting as an internal knowledge expert and partner with stakeholders in Neurology, working collaboratively with respective teams(s) as well as other cross-company and cross-functional partners to develop tools, dashboards, reporting and process improvements. 
• Managing competing priorities by setting clear expectations with stakeholders, maintaining clear and regular communications, working with Neurology Insights and Operations teammates and allocating time effectively between multiple priorities.
• Executing all work in an appropriate and compliant manner consistent with the values of the organization, working with internal teams to define and revise procedures and policies as needed.
• Developing strong partnerships with cross-functional teams - Marketing, Sales, Commercial Operations, and others.
• Ensuring relevant team members are engaged at key stages of projects to ensure that critical business questions are adequately addressed.

You will need to have:

• Bachelor’s degree in Life Science, Data Science and/or Business / Marketing
• At least 4 years of experience in advanced analytics and reporting – ideally within the pharmaceutical/biotech industry
• Deep knowledge of data manipulation, harmonization and integration for analytics purposes 
• Experience in user centric dashboard design / development 
• Experience building mockups, mark ups, Proof of Concepts (POCs)
• Ability to translate business need to technical resources / collaborators and drive outcomes 
• Ability to root out data quality concerns and drive resolution 
• Excellent communication and presentation skills to all levels in the organization.
• Confidence in requirements gathering and stakeholder management at all levels
• Ability to lead projects independently and communicate with leadership stakeholders
• Ability to generate insight from complex and disparate data sources 
• Ability to travel <10% of time
• Fluency in English, both written and oral, are mandatory requirements
• The duties of this role are generally conducted in an office environment.  As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

We would prefer for you to have:

• Bachelor’s degree in Data Science and/or MBA/PhD degree - Marketing, Market Research, Statistics.
• Experience in advanced analytics in healthcare, research /consulting, or pharmaceutical/biotech company
• Experience with specialty and/or orphan/rare disease therapies.
• Storytelling abilities
• Expertise in analytical tools such as SQL, QLIK, Tableau
• Experience with external data such as claims data, EMR and 3rd party practitioner data
• Proven experience with CRM, alignment and analytical applications
• Expertise with MDM
• Statistical, regression and other analytics skills

Why Join Us?

At Alexion, you will find a collaborative culture that encourages innovation and a diverse environment where your contributions are valued. You will have the opportunity to be at the forefront of rare disease research and make a meaningful difference in patients' lives.

Ready to lead and inspire? Apply now and take the first step towards a fulfilling career at Alexion, AstraZeneca Rare Disease.

#LI-Hybrid

Date Posted

Closing Date

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com. Alexion participates in E-Verify.