IT Business Analyst

Introduction to role

We are looking for hardworking Business Analysts with substantial experience in the business analysis capability, likely having several years’ business analysis experience within a global business including significant transformation. The role will include undertaking hands-on business analysis responsibilities on significant programmes, working with senior stakeholders from across our business to produce deliverables of the highest quality to delight our stakeholders.

You will also participate in the Core Functions business analysis capability through networking with peers from other functions in a broader capability network and undertaking professional development as appropriate. The Business Analyst role will report to the Business Analysis Lead and will be based in our Lisbon office.

Typical Accountabilities
• Business Needs Identification - Operates at an enterprise level in assessing and defining business need and areas for improvement. Proactively seeks out opportunities to enhance and improve in line with strategic goals. Actively monitors and identifies capability gaps and proposes potential solutions through research internally and externally.
• Business Analysis Planning - Selects the appropriate analysis approach to a piece of work depending on its complexity, level of risk, known assumptions, constraints, and dependencies. Proficient in scoping and recommending appropriate approaches. Capable of planning and managing their own and other team member’s activities to meet deliverables and deadlines. Accountable for performance and quality of analytical work delivered, both their own and the work of others.
• Stakeholder Analysis & Change - Effectively identifies stakeholders from the Core Functions (primarily HR) and actively builds and maintains relationships according to individual stakeholder needs and levels of influence. Contributes to communication plans and change management for project and stakeholders.
• Requirements Analysis and Design Definition - Responsible and accountable for requirements management plans including elicitation, approvals, processes, RAID, and scope impacts. Highly responsive to changing business priorities with the ability to plan ahead, accounting for potential changes and corrective actions. Advanced requirements elicitation and management skill-set; including traceability, testing, and validation. Leads the work with the business to identify functional and technical requirements, translating the requirements into design specifications reflecting Functional Design, User Interface Design, and Business Process Design. Closely partnering with the Architecture team, ensuring the technical solution will deliver the agreed business benefits.
• Business Case Definition - Shapes and defines the business case, producing detailed business justification for investment including ROI and benefits realization.
• Solution Evaluation - Highly proficient in analyzing and assessing solution proposals and able to articulate supporting reasoning. i.e., assessing business readiness, maximizing value vs. spend.

• Work collaboratively with business stakeholders, IT Business Partners, business customers, process owners, IT Architecture, delivery, Test Lead and Change Management/Communication Lead.

Essential Skills/Experience
• Degree in relevant discipline or formal certification in business analysis practice.
• Proven experience of successfully deploying a variety of business analysis tools/techniques to enable business change.
• Proven experience of working with complex integrated systems, using creative and strategic thinking to deliver exceptional results.
• Strong engagement, communication, and stakeholder management skills, including excellent presentation and influencing skills.
• Business acumen; challenge, negotiation, and influence.
• Presentation, Communication & Facilitation skills.
• Customer Focus; Stakeholder Management; Networking.
• Benefits Management and Realisation.
• Planning; Business Process Management; Requirements Management.
• Experience of virtual collaboration to lead, shape, and develop innovative solutions.
• Experience of mentoring, coaching or developing others.
• Experience of working with and managing third-party suppliers/vendors.

Desirable Skills/Experience

• Lean SIGMA training; Practical usage of Agile Methodology.
• Experience of working in a global organisation with complex/geographical context.
• Pharmaceutical business awareness/business domain knowledge.
• HR business awareness/business domain knowledge including HR systems (e.g., Workday HCM, payroll, talent acquisition SaaS products).
• User Centred Design (User Experience, User Interface Design, and Business Process Design).
• Experience of working in a regulated environment.