Senior Consultant - Learning IT Analyst

Job Title: Senior Consultant - Learning IT Analyst

Career Level - D1

Introduction to role

Join AstraZeneca’s Enabling Units IT - Learning & HR IT GITC Chennai team as a Senior Consultant - Learning IT Analyst. In this role, you will act as a System Administrator for our Global Learning Applications, supporting end users worldwide with quality and timely service. You will engage in various support activities including Incident and Request resolution, Service Introduction, and Service Maintenance. Collaborate with internal and external experts to design and develop learning solutions, and interact with Senior Leaders to ensure the effective functionality of our learning tools.

Accountabilities

As a Senior Consultant - Learning IT Analyst, you will be part of a global cross-functional team, working under minimal supervision. You will act as a technology Subject Matter Expert on complex global projects, ensuring the correct functionality, configuration, and documentation of Global Learning Tools. Partner with global stakeholders to enhance organizational capabilities, reinforce processes, and ensure regulatory compliance. Conduct Business Process Analysis, design, develop, implement, and evaluate learning tools. Ensure learning solutions are assigned and tracked in the Learning Management System (LMS) where appropriate. Provide input on system configuration, business processes, good practices, and ways of working to support System Administrators.

Essential Skills/Experience

• Minimum of 5 years implementing, configuring and maintaining Learning Management Systems within biotech, pharmaceutical, or similarly regulated industries.

• Experience working within validated system environments.

• Understanding of GxP and SOX regulations and processes.

• Understanding of eLearning communication protocols (e.g. SCORM, xAPI, AICC), and their interaction with Learning Management Systems.

• Familiar with continuous improvement processes (e.g. Lean).

Desirable Skills/Experience

• Experience of incident management and ability to perform effective Problem management/troubleshooting.

• Cornerstone - SABA cloud experience

• Highly skilled in Learning Management Systems configuration and management.

• Excellent English written, verbal, and interpersonal communication skills.

• Experience working with API and Endpoints (e.g. Mulesoft).

• Highly skilled in Project Management.

• Highly skilled in time management and organizational skills.

• Skilled in Vendor Management.

• Proven customer-oriented focus and customer service skills.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, our work directly impacts patients by transforming our ability to develop life-changing medicines. We empower the business to perform at its peak by combining cutting-edge science with leading digital technology platforms and data. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. Here you can innovate, take ownership, and explore new solutions in a dynamic environment filled with opportunities to learn and grow.

Ready to make a difference? Apply now to join our team!