Project Services Lead

Career Level - E

Introduction to role

In Global Business Services (GBS) we dare to change the way we work – we are brave, resilient and take smart risks with a focus on simplifying the way we work. Through our global scale and diverse services, we look to drive value through our innovation and expertise. This requires a team who see no boundaries, can collaborate, challenge the norm, feel empowered, and stay motivated and engaged.

In our role as a global business services group, we are passionate about working smarter, to free up time, free up money, protect value and provide new capabilities to the enterprise – all to push the boundaries of science to deliver life-changing medicines.

In GBS Productivity and Project Services, we support this ambition by being trusted partners for delivery excellence and building long-term capabilities to efficiently drive internal business projects. This is where you could come in. Working in Productivity and Project Services is fast-paced, dynamic and challenging. We are looking for people who want to seize the opportunity to take an exciting step in their personal development journey, leverage their own experience as a thought leader in project management and play a fundamental part of delivering a world-class organisation.

Accountabilities

People management – line manage a team of project managers, coordinators, and analysts, fostering a culture of collaboration, excellence and continuous improvement.

Business development – identify opportunities to deliver savings and successful outcomes to internal customers, and escalate as appropriate to the Project Services Director.

Quality assurance – implement and maintain quality control processes to ensure delivery of high-quality services aligned with best practice.

Customer service – maintain relationships with customers in line with the customer relationship strategy and plan, ensuring our services delight our customers.

Project management – manage projects, ensuring timely delivery and quality outcomes.

Essential Skills/Experience

• Bachelor’s Degree

• Track record in leading projects of medium complexity

• Management consulting experience

• Experience in people management and developing and motivating teams

• Strong sense of customer service and customer engagement

• Experience in project and quality assurance practices

• Demonstration of strong influencing, communication and relationship building skills

• Comfortable and skilled in operating in a complex operational matrix organization across diverse, global teams

Desirable Skills/Experience

• Project Management Certification

• Change Management Certification

• Pharmaceutical or equivalent global & complex organization experience; experience of working within a quality and compliance environment and application of policies, procedures and guidelines

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, you'll be part of a team of specialists that is essential to our growth. We are encouraged to apply entrepreneurial thinking to make things happen in a creative yet rigorous environment. Our strength lies in our global, diverse network where we work inclusively together. The business is committed to investing in our growth and development, keeping us ahead of our peers. Here you have the opportunity to impact the business through specialist capabilities, technical expertise, and strategically important work.

Ready to make an impact? Apply now!