Senior Network Reliability Engineer

Senior Network Reliability Engineer

About the AstraZeneca

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. 

At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity. 

About the team

Enterprise Technology Services (ETS) are a global team that are accountable for many of the IT tools and services that directly contribute to the effectiveness of our AstraZeneca colleagues.

We partner locally in more than 60 global business sites for service delivery and IT experience and are accountable for all infrastructure, cybersecurity, IT operations and End User services and technologies.

ETS also manages many of the large IT contracts at AZ, as well as partnering with large organisations on behalf of AZ to deliver value and innovation through new and existing capabilities and services.

About The role

The Senior Network Reliability Engineering “Sr NRE Engineer” post will be a key facilitator to influence the future of network technology and delivering new products, processes, and standards throughout AZ. The incumbent will be responsible for the implementation, operation, and optimization of all network products.

This role holder will work closely with the Network Product Engineering and TSM teams, and multi-functional technology teams like Cyber Security, Cloud and Workplace Enterprise Services teams. Etc.

Sr NRE Engineer is part of the NRE team in a Scaled Agile operating model. As a Sr NRE Engineer you are deemed to deliver durable and resilient products and network services to our customers.

The Scope of this role is:

• In collaboration with the relevant stakeholders, ensure that technology-based solutions and services are fully supported by the right architectures, systems and operating models. 
• Network Services; Projects, Operations, Optimization, Automation and Security.
• Partner with cross technology teams to deliver the innovation, development and deployment of Next Gen Wireless Network, LAN/WAN, Cloud, Security and conferencing and collaboration technology solutions providing senior level advocacy for their delivery.  
• Partner with the line of business to understand evolving work trends in design, engineering and modelling applications which need to be supported by the underlying network infrastructure. 
• Participate in a NetDevOps operating model to accelerate the delivery of change.
• Work on Service improvement activities and completing it within the target dates.

The Sr. NRE Engineerwill be accountable for:

• Own network implementation, operations, reliability and processes, crafting the crucial link between AZ strategic vision into Network solution engineering.
• Proficiency in one or more technology domains, may be cross-domain expert to able to solve complex and mission critical problems within a business or across the firm.
• Perform regular audits to identify and remediate network risks or issues proactively.
• Evaluate all business requirements and identify solutions how the different elements of business, information, and technology can be applied to solve a specific problem.
• Influence portfolio investments for key technology solutions in line with our strategic roadmaps
• Ensure network operational support at scale for Block, Object and File both on-prem and in the public cloud. 
• Work with automation team to design, code, test and deliver software to automate repetitive and manual operational work.
• Troubleshoot priority incidents, engage and facilitate blameless postmortems and ensure permanent closure of incidents.
• help develop software for reliability and scale, ensuring minimal refactoring or changes.
• Successful execution of infrastructure weekend changes in product and environment.
• Identify gaps between applicable requirements and current procedures/controls, Drive resolution of mitigating controls.
• Develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls.
• Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering.
• Expertise in preparing high quality CRD, HLD and LLD design documents.
• Experience in sequencing the activities, scheduling the tasks, and preparing project plan.
• Experience in planning and conducting vigorous wireless network tests and generating a detailed test reports from performance, security, scale and resiliency point of view.
• Design and implementation of wireless solution in multi-tenant environment
• Good knowledge on public cloud connectivity Cloud exchange, direct connect, Express route to Public Cloud provides.

Requirements

Essential

• CCIE/CCNP or equivalent certification with Minimum 10 years of relevant working experience, with the last 5 years in large-scale network architecture design implement and support network deployment, implementation, and operations.
• TOGAF or equivalent and ITIL certifications are added advantage.
• Excellent communications skills, with the ability to explain complex technological ideas and concepts in a way that is understandable to a non-technical audience.  
• Ability to analyze and resolve project-related issues.
• Ability to work in a high paced environment, be flexible, follow tight deadlines, organize, and prioritize work.
• Significant experience working with vendors, professional services, and providers. 
• Automation first mindset.
• Must have in-depth and technical hands-on experience in one or more of the following capabilities SD-WAN, Wireless, Network Security, DC, Cloud Networking or Network Automation.
• Strong technical knowledge in high availability design, implementation, optimization, and operations.
• Candidate with large enterprise working experience is an added advantage.
• Agile Enterprise mentality.
• Self-starter who continuously develops new skills and proactively leads own career and development.
• Excellent influencing, networking, and collaborative working skills.
• Ability to work well in and lead/collaborate across diverse matrixed global teams.

Desirable

• Business Administration / Master’s Degree.
• Experience as an Escalation Engineer or L3 Network Engineer.
• Passion to work on core technology platform.
• ITIL training / service management accreditation.
• Ability to work well in diverse, multinational teams and proven ability to influence others to achieve positive outcomes.

Why AstraZeneca?

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together.

Interested? Come and join our journey.

So, what’s next!

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

Where can I find out more?

Our Social Media:

Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/

Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en

AstraZeneca is an equal opportunity employer.

AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

📌Strong English communication skills required.

📌 Positions are open to Mexican Citizens and official residents of Mexico.

📍 Location: Guadalajara (hybrid - Expectation of working in the office 3 days a week)
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility.