Senior Consultant (O365 Administrator)

• Develops technical expertise and provide inputs as required with project teams working on the development, 
implementation, maintenance and improvement of IT Infrastructure Operations solutions 
• Provides support in reviewing technical designs and ensuring adherence to the AZ Architecture Roadmap, Information 
Services Strategy and High-Level Designs, as well as regulatory requirements & standards by working closely with 
Solutions Engineering team
• Implement any new services that is validated by Solutions Engineering team by following the ITIL V3 principles
• Assists in the preparation of business cases, Request for Proposals, supplier selection and evaluation of proposals
• Assists more senior employees or peers in defining infrastructure solutions, ensuring alignment with the target benefits 
and value expected
• Assists in the design, development, configuration and documentation of infrastructure components
• Provides support with performance analysis and document solution components
• Gathers and collates management reporting information on existing infrastructure solutions and services
• Performs maintenance and support activities, routine analysis and evaluation on resource requirements necessary to 
maintain and/or expand service levels
• Support colleagues in the Operations team by providing any technical input. Also takes escalation from the Operations 
team whenever necessary & work closely with the them.
• Supports investigations of problems within existing solutions utilizing ITIL V3.0 principles
• Must demonstrate the capability to identify and propose innovative solutions to improve service performance

Mandatory Requirements
• Prior 4+ Years of experience in an Information Services/Information Technology environment with good business acumen
• Experience of dealing with 3rd party suppliers
• Experience of working within a quality and compliance environment and application of policies, procedures and 
guidelines
• Evidence of designing, testing and maintaining solutions
• Experience of sharing knowledge/ information and implementing any changes 
• Well versed in ITIL V3.0 practices and process
• Good communication skills supporting joint working with geographically remote colleagues
• Ability to interpret and communicate technical information into business language and in alignment with AZ business
• Good networking knowledge (will be an added advantage) as there will be requirements to work with Firewall/Network 
team

Desirable Requirements

Degree level education in computer science or similar
• Good commercial awareness and understanding of the external market
• Demonstrate initiative, strong customer orientation, and cross-cultural working
 Decent experience with Migration tools like Sharegate

📌Strong English communication skills required.

📌 Positions are open to Mexican Citizens and official residents of Mexico.

📍 Location: Guadalajara (hybrid - Expectation of working in the office 3 days a week)
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility.