Engagement Analyst

Join AstraZeneca's External Expert Engagement Services (E3S) Team as an Engagement Analyst!

We are looking for a dedicated and dynamic individual to join our General Business Services (GBS) unit as an Engagement Analyst. This entry-level role is perfect for those with a customer service attitude, exceptional attention to detail, and a passion for managing multiple projects simultaneously. Experience in the pharmaceutical industry is a plus.

Key Responsibilities:

• Application and Request Management: Review and ensure the completeness of incoming External Expert/Patient engagement applications and requests.

• Triaging and Guidance: Manage the triaging of requests to appropriate reviewers and business areas, providing expert guidance to ensure timely acquisition of necessary approvals.

• Preliminary Contracting Reviews: Conduct preliminary reviews to prevent engagement with barred or restricted entities, ensuring compliance.

• Contract and Agreement Management: Oversee the timely execution of Letters of Agreement (LOAs) and contracts in line with service level agreements, ensuring all documentation is received before program start dates.

• Data Collection and Compliance: Collect key data elements to adhere to physician payment reporting requirements (Open Payments, EFPIA), collaborating closely with the payment team.

• Communication and Coordination: Facilitate provider requests for LOA/contract changes, ensuring effective and prompt communication with all partners.

Essential Skills/Experience:

• Customer Service Approach: Demonstrates a keen focus on customer needs and effective communication skills.

• Detail Oriented: Strong attention to detail and ability to ensure accuracy in all tasks.

• Effective Communication: Excellent written and verbal communication skills in English.

• Multitasking and Organization: Ability to manage multiple projects, prioritize activities, and work independently to adjust workloads as needed.

• Technical Proficiency: Skilled in Salesforce, Excel, Word, and quick adoption of AstraZeneca's administrative tools.

• Ethical Integrity: High ethical standards with a commitment to operating with discretion.

Desirable Skills/Experience:

• Pharmaceutical Experience: Prior experience in biopharmaceutical industry roles (Sales, Marketing, Research & Development, Compliance, Legal, Procurement) or consulting with pharmaceutical clients.

• Compliance Knowledge: Familiarity with compliance, finance, auditing, quality assurance/control, SOX, and risk management.

• Global Perspective: Experience working in a multicultural global environment.

Why AstraZeneca?

At AstraZeneca, you'll be part of a team that drives the delivery of life-changing medicines. We value diversity and encourage bold thinking, providing a collaborative and innovative work environment. Join us in our mission to harness progressive science and improve the lives of patients around the world. We offer a flexible work schedule, combining in-person collaboration with individual flexibility.

Ready to make a difference? Apply today to join our vibrant team and contribute to a better health future for all.

Be proud to work at AstraZeneca, making significant contributions to the healthcare sector globally.