Senior Business Support Specialist

Business Support Specialist will provide a variety of business support in different projects to all R&D departments in Europe and NAM. Will act globally in fast-changing environment, will use modern solutions and digital tools and an excellent English on a daily basis.

Tasks may include support in different projects, processes and systems, with usage of modern digital tools.

Typical Accountabilities

• Support in administrative tasks such as organizing business travels, setting expenses, ordering goods
• When required support different projects requested by R&D departments in Europe and in NAM (such as Purchase orders processing, Capital Management or Information & Presentation Design etc.)  
• Independently and pro-actively resolves issues and challenges related to supported projects and actively searches for continuous improvement in all areas to simplify ways of working
• Proactively promotes modern digital tools like Modern SharePoint, MS Teams, MS Forms to help maintain “Digital R&D”
• Meets all SLAs and KPIs established for R&D Central Business Support Team
• Assures all activities are compliant with AZ rules, values and behaviors

REQUIREMENTS:

Essential:

• Fluency in English (min B2)
• Prior business support or customer service type of experience
• Ability to follow complex, global processes
• Attention to details
• Experience of working in a fast-paced global environment balancing competing priorities
• Experience of working across functions and geographies
• Ability to communicate effectively and confidentially with local and global leaders
• Agility, flexibility and adaptability to meet changing business demands
• Good listening and learning skills
• Strong teamworking

Desirable:

• Experience in communication with high level stakeholders
• Microsoft PowerPoint and Adobe skills