O2C Associate Analyst (Collection & Factoring) - Mandarin Speaking

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energised and rewarded for their ideas and creativity!

Global Finance Services (GFS) is the heart of the AZ Finance function. We are accountable for the design and delivery of high quality, simple to operate transactional finance processes which, combined with outstanding business analysis and insight, enables our customers to focus on AZ’s strategic priorities.

Our remit covers record to report, procure to pay and order to cash, tax, planning & forecasting and management reporting, to customers across AZ Globally in Commercial, Science, Operations & Enabling Functions, Tax, Treasury and Group Finance. We are continuing our transformation journey with the objective of delivering excellence in financial operations.

Report directly to O2C Team Lead, you will work closely with customers, the business and across the Finance functions to support daily operation activities and support in process improvement, standardization and projects.

Main duties and responsibilities

• Review accounts receivable, perform collection and dunning, escalate, and follow up action.
• Investigate and resolve disputes and claims.
• Perform and ensure the accuracy and timeliness of AR factoring submission and settlement.
• Support order block release process.
• Perform reconciliation of customer’s accounts and timely clearance of unapplied cash and credit memo.
• Perform and support month end close activities.
• Perform subledger reconciliation and balance sheet reconciliation in Blackline.
• Work closely with internal and external stakeholders to resolve and support collection, dispute management and AR factoring process, issues, and queries.
• Identify process improvement opportunities through elimination of redundant activities.
• Participate and support in process automation initiatives, project or migration. 
• Comply to internal and external regulations and procedures, that should be in line with the company policies and standard operating procedures. 
• Support team members through proper knowledge transfer, sharing of resource, knowledge and experience and best practice.
• Ad hoc tasks as and when required.

Essential Requirements

• Degree in Finance & Accounting.
• 1-2 years of relevant work experiences in shared services environment. Fresh graduates may be considered.
• Accuracy and attention to details.
• Action oriented, delivery driven, change agent.
• Analytical and problem-solving skills.
• Good communication skills.
• Strong interpersonal and customer service skills.
• Team player, able to work collaboratively.
• Experience in using SAP is an added advantage.
• Fluent written and spoken in English and Mandarin.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.