GBS Project Services - Change Director

Job Title: GBS Project Services - Change Director

Location: Lisbon

We believe in the power of flexibility, empowering our employees to seamlessly balance personal and work commitments while fostering a vibrant culture of collaboration. Our offices, designed to inspire creativity and innovation, provide the perfect environment for teams to strategize, brainstorm, and connect on ground-breaking projects. Join us and experience the dynamic synergy of working together in our state-of-the-art spaces, three days a week!

Our Opportunity:

Do you want to join a high-performing team that can make a real difference at one of the world’s largest pharmaceutical companies? We are establishing an internal consulting capability within our Global Business Services (GBS) Project Services group, focusing on delivering top-notch change management and communication capabilities to our enterprise organization.

Our vision is to create a global, enterprise change management and communications capability that drives business outcomes by addressing the ongoing internal demand for strong change management skills across the company. You will work closely with our project leaders as a change management expert and trusted advisor. We uphold the highest quality standards, collaborate, and work diligently to support our business partners.

About Global Business Services:

In Global Business Services (GBS), we are bold, resilient, and take smart risks with a focus on simplifying how we work. Through our global scale and diverse services, we drive value through innovation and expertise. This requires a team who can collaborate, challenge the norm, feel empowered, and stay motivated and engaged.

Typical Accountabilities:

• Change Management Leadership – Strategize, lead, and execute cross-functional, complex change initiatives that often carry high risk and experience some ambiguity in mobilizing. Maintain focus on outcomes and benefits.

• Communications Strategy – Define, implement, and drive comprehensive communication strategies and tactics and ensure effective execution to keep all stakeholders informed, engaged, and aligned with organizational changes.

• Stakeholder Engagement – Build stakeholder maps, perform impact analysis, maintain effective communication, demonstrate professionalism, and commit to exceeding expectations. Build and sustain strong relationships with project teams, senior leadership and key stakeholders. Manage resistance and barriers to change.

• Problem Solving and Execution – Apply advanced, data-driven problem-solving techniques to simplify complex information, creating actionable insights and strategies for organizational change, and ensure their effective implementation.

• External Insight – Stay up to date with industry trends, best practices, and emerging technologies to bring value to internal customers.

• Coaching and Mentoring – Provide coaching and mentoring to leadership team members while contributing to the growth of a Change Management Community of Practice across AZ to leverage learnings and build on best practices.

Essential Requirements:

• Bachelor’s Degree

• Proven track record of leading large, complex change initiatives in a global organization.

• Extensive experience in developing and implementing communication strategies at a senior level in a global organization.

• Significant experience and skill in presenting to C-suite/executive level clients through written and verbal channels.

• Demonstrated strong communication and relationship-building skills with experience in collaborating and sharing knowledge between teams.

• Experience in considering risks, evaluating alternatives, and encouraging input from others to effectively make decisions and plan mitigation tactics.

• Comfortable and skilled in operating in a complex operational matrixed organization across diverse, global teams.

• Excellent business engagement and business acumen with sensitivity to internal and external political/economic environments.

Desirable Requirements:

• Change Management Certification

• Communications Certification

• Management Consulting experience

• Experience in the pharmaceutical industry or equivalent global and complex organization; experience working within a quality and compliance environment and application of policies, procedures, and guidelines.

Why AstraZeneca?

Meaningful work that makes a bigger impact - we're a team that helps make excellence and breakthroughs possible. Here, you can apply your skills and abilities to genuinely impact patients' lives. Join us at an exciting time of growth through innovation for AstraZeneca. Shape this journey by reimagining the way we work, at every turn we're innovating and taking intelligent risks.