Digital Manager - HCM

Digital Manager - HCM

About AstraZeneca and AstraZeneca Vietnam

AstraZeneca

AstraZeneca (LSE/STO/Nasdaq: AZN) is a global, science-led biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines in Oncology, Rare Diseases and BioPharmaceuticals, including Cardiovascular, Renal & Metabolism, and Respiratory & Immunology. Based in Cambridge, UK, AstraZeneca operates in over 100 countries and its innovative medicines are used by millions of patients worldwide. Please visit astrazeneca.com and follow the Company on Twitter @AstraZeneca.

AstraZeneca Vietnam

As a Foreign Invested Enterprise with over 600 members, AstraZeneca is investing into Vietnam 360 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the domestic biopharmaceutical R&D and manufacturing capabilities.

Over the last three decades accompanying Vietnam’s sustainable development, AstraZeneca has run several impactful programmes in collaboration with the Government, Ministry of Health and healthcare partners to promote disease awareness, prevention and early detection. In recent years, AstraZeneca Vietnam has received several certificates of merit from the Prime Minister and Minister of Health, for excellent contributions to Vietnam’s vaccine diplomacy, fight against COVID-19 and advancement of cancer treatment and disease awareness. The company has also been recognized among Vietnam’s Top 100 Best Places to Work (2018 – 2023) with various other industry awards from BritCham, EuroCham, and government agencies.

Role background

At AstraZeneca, our IT organisation is pushing the boundaries of technology to enable the digitisation and transformation of the business. We are focussed on smoothing the patient and HCP journey through Digital Innovation and supporting the growth of the business through impactful launches, field effectiveness and digital/multi-channel capabilities – all founded on deep partnerships with our business colleagues.

The role, reporting into Vietnam’s Head of IT, will be responsible for a mix of foundational technologies and innovative solutions for doctors, patients and other elements of our ecosystem. A strong focus will be on value generation and return-on-investment over number of digital initiatives launched. The successful candidate will in some cases have to deeply support the up skilling of teams that are nascent in their digital maturity.

Typical Accountabilities

• Hold full accountability for Vietnam’s digital technologies; digital in this case refers to technologies that are used to support engagement with our external stakeholders (doctors, patients, governments etc.)
• Take the lead in upskilling the business on digital concepts, technologies and best practices.
• Ensure the business take a long-term approach to digital initiatives, including advertising, technology updates and future content-planning.
• Enable a greater visibility within the business on digital analytics and value generated.
• Provide strategic input to commercial and medical teams within Vietnam, with a focus on digital uplift and innovation.
• Develop a short-term plan and long-term roadmap to deliver business success through digital for the market.
• Coordinate with Vietnam’s Head of IT and the Asia digital lead to ensure alignment of global and regional initiatives and strategy.
• Ensure business satisfaction of digital is high, based on regular engagement surveys with the commercial / medical teams and leadership.

Education, Qualifications, Skills and Experience

Essential

• Proven experience in the development and launch of digital (marketing) initiatives.
• Deep experience of understanding (external) customer journeys and designing new customer experiences
• Entrepreneur, proactive mindset with excellent business awareness and understanding
• Excellent team-working skills (especially in a culturally diverse, demanding environment) and a willingness to get alongside issues, provide clear direction and drive results
• Strong track record of delivering Digital solutions with clear outcome metrics
• Ability to develop and create compelling business cases to promote new technologies and outcomes to the business
• Strong communication and influencing skills

Big plus:

• Sophisticated working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases;
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and find opportunities for improvement.

Desirable

• Degree or relevant business qualification
• Experience in the Pharmaceutical or similar industry
• Experience of developing partnerships with the digital and startup ecosystems
• Experience managing teams, with excellent team-working skills (especially in a culturally diverse environment) and a willingness to get alongside issues, provide clear direction and drive results
• Ability to Identify and deliver POCs of innovative technology solutions
• Leader within Pharmaceutical thought leadership networks and organisations

Key stakeholders

• Head of IT, Vietnam
• Digital Lead, Asia
• Business / functional representatives within the Marketing Company (Commercial & Medical)
• Any other local innovation or digital staff
• Internal technical teams such as the GTC team
• Digital vendors and innovators
• 3rd party suppliers at contract management level
• External network relationships

Why AstraZeneca?

Be bold and make a powerful impact: AstraZeneca is a world-leading business where standards are high and challenges complex, but also a collective where we build, support and motivate each other. This unique combination of strong expectation and empowerment invites you to improve how our markets work and make your individual mark. Here, you can follow your ambitions with full confidence. As part of a responsible, value-led business with a strong sustainability agenda, you can also help impact the future beyond business projects.

Be part of our growth journey and success story: Join the fastest growing pharmaceutical company in our markets, set up to fuel further growth. Make the most of our assets: our strong heritage, our early investment and commitment in emerging markets, and how we embrace digital and data to transform the patient journey. Go beyond your limits. Welcome failure as a chance to learn. There’s no better place to feel inspired, energised and try new things.

Learn and grow by embracing diverse opportunities: Experience an organisation where professional development is prized and nurtured. Access the tools and support you need to continuously learn. Then it’s up to each of us to step up, speak up and show what we can do. Take advantage of working in a global business with opportunities to move beyond your role and open international doors. At AstraZeneca, your future is in your own hands.

Urgently bring our leading pipeline to millions of patients in need: Seize the opportunity to help improve the lives of millions of patients, including in areas where patient needs are often unmet. Work with our transformative pipeline to help bring a variety of high-quality medicines to market – and ensure they are made easily accessible to as many patients as possible.

Be heard in a culture of local empowerment: AstraZeneca is set up for creativity. We encourage unity and ownership at a local level, with collaboration across the global organisation. We tailor how we work, adapting to our markets and healthcare systems. In our diverse community, every voice is important. Share your ideas and opinions openly. In our speak-up culture, the way we communicate with each other leads to more powerful innovation.

So, what’s next?

If you are already inspiring yourself to join our dream team, we can’t wait to hear from you.

If you are ready to bring new insights and fresh thinking to the table, Brilliant! We have one seat available, and we hope it’s yours.

If you’re curious to know more then please take initiative to recruitment.Vietnam@astrazeneca.com. We encourage your application.

Where can I find out more?

Visit our website www.astrazeneca.vn

Follow us on LinkedIn www.linkedin.com/company/astrazeneca/ and Facebook https://www.facebook.com/AstraZenecaVN

Contact us via recruitment.Vietnam@astrazeneca.com