OMNI Channel Program Manager (WESE Area)

OMNI Channel Program Manager
Location: Den Haag, Netherlands | Baar, Switzerland | Groot Bijga, Belgium 

The OMNI Channel Program Manager role is an exceptional opportunity to influence and drive the future of customer engagement across a dynamic, multi-country region. You will have the chance to:

Work globally, deliver locally: Collaborate with colleagues from the Netherlands, Greece, Ireland, and Switzerland, adapting global strategies to local needs and enhancing customer experiences across diverse cultures. 

Build strong relationships: Be the key connection point between stakeholders, fostering collaboration across teams, countries, and functions.

Lead operational excellence: Coordinate delivery teams and manage complex, omnichannel campaigns while ensuring smooth processes and top-tier results. 

Drive innovation: Support the transformation of marketing operations, leveraging cutting-edge tools, to enable efficiency and customer-centric engagement. 

This is more than a project management role – it’s a chance to make a real impact, guiding the operational backbone of digital marketing for our global organisation. 

What will you be doing? 
•    Act as a central coordinator – you will be the single point of contact for omnichannel campaign delivery for the Netherlands, Greece, Ireland, and Switzerland. 
•    Manage campaign delivery – you will oversee the end-to-end delivery of multi-channel and omnichannel marketing campaigns. Collaborate with the strategist and solution owners to translate business needs into actionable delivery plans. 
•    Facilitate agile ways of working – you will coordinate cross-functional teams using Agile practices, facilitating daily stand-ups and sprint planning. You will work with various tools such as Jira to track progress, manage workflows and ensure transparent communication across teams.  
•    Mitigate risks and drive efficiency – you will identify (potential) risks, manage dependencies, and proactively resolve issues that can impact delivery. You will also focus on operational excellence, supporting cost-saving initiatives and streamline processes. 

What do you bring? 
As a self-motivated and relationship-driven professional you bring a strong foundation in project management and digital marketing operations. In addition
•    Proven ability to manage cross-functional teams and coordinate complex campaigns, ideally with experience working across multiples countries. 
•    Strong relationship building and communication skills to manage diverse stakeholders. 
•    Ability to lead without authority and influence outcomes across diverse teams. 
•    Basic understanding of marketing platforms (e.g., CRM systems, content delivery tools and Agile practices (familiarity with Jira is a plus). 
•    Analytical mindset with problem-solving skills and a data-driven approach. 
•    Fluency in English – advanced local language, depending on application location is a plus. 

What do we offer? 
•    An opportunity to shape the future of omni channel marketing in a global pharmaceutical organisation. 
•    A collaborative and inclusive environment with colleagues from diverse backgrounds. 
•    Hybrid working set up with 3 days in offices. 
•    A chance to develop your career and skills in a fast-paced innovative setting. 
•    Regional travel for interaction with your stakeholders (Approx. 2 x European travel annually) 

In addition to a competitive salary, we also offer: 
•    An attractive bonus scheme  
•    Access to internal training and development programs. 
•    A pension plan. 
•    Additional secondary benefits which will differ per country of application. 

Make a Difference with AstraZeneca 
Your work with us directly contributes to enhancing the quality of life and increasing the life expectancy of people with severe (chronic) illnesses. Together with 85,000 colleagues worldwide, we push the boundaries of science to develop medicines that truly make a difference for patients. We aim for maximum impact with minimal environmental and climate footprint. 

Apply Today! 
Would you like to contribute to groundbreaking innovations at AstraZeneca? Then this unique opportunity is perfect for you! 

Still have questions? Our recruiters, Karin Raadschelders and Caroline van Oppen, are happy to answer them. You can reach them at info@werkenbijastrazeneca.nl or +31 (0)85 - 047 02 44. 

Please note: Acquisition by recruitment agencies is not appreciated.