AI Lead: Commercial, Launch & Medical Excellence
Job Title: AI Lead: Commercial, Launch & Medical Excellence
Location: Boston Seaport, USA
At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.
Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office is purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.
As AstraZeneca continues to put patients at the forefront of our mission, we are excited for our move to Kendall Square/Cambridge in 2026. Find out more information here: Kendall Square Press Release
Introduction to Role:
Alexion is seeking a visionary AI leader to define and drive the AI strategy across our global Commercial, Launch, Market Access, Patient Engagement, and Medical Affairs organizations. In this highly strategic and influential role, you will partner with business, medical, and field teams to transform complex commercial and medical challenges into high‑value AI‑powered solutions that enhance launch success, deepen customer engagement, andultimately improveoutcomes for patients with rare diseases.
You will lead the development and adoption of advanced AI/ML capabilities thatoptimizehow Alexion brings medicines to the world, from precision launch planning and omnichannel orchestration to real‑world evidence generation and medical insights. This role blends technicalexpertisewith strong product thinking, commercial competence, and exceptional partner leadership.
Accountabilities:
AI Strategy & Portfolio:Identifyand prioritizebusiness alignedAI opportunitiesand define the multi-year AI strategy and roadmap.Govern the portfolio fromproof of conceptthrough validation to scaled products, with clear stage gates, success metrics, and value tracking.
Ownership & Delivery: Act as the product owner for AI solutions (e.g.segmentation/targeting, next‑best‑action, content personalization, omnichannel optimization, forecasting, and sophisticated RWEanalytics.). Set problem statements, adoption thresholds, and benefits realization plans; oversee delivery with internal teams and partners.
Business Interface & Partnerships:Serve as the primary interface betweenCommercialteams, data scientists, and external AI partners. Translatebusinessneeds into AIsolutions.Evaluatebuy build partneroptions and manage vendors/consortia.
Workflow Integration & Change:Leadcrossfunctionalintegration of AI into commercial, medical, CRM, and MSL platforms and workflowsensuring solutions support both field and headquarters teams. Inspire change management (partner engagement, training/upskilling, superuser networks, SOP/role updates, communications, feedback loops) to accelerate adoption and scale.
Data & Platforms:Partner with the Head of Dataandtechteamsto ensure data quality and secure integration acrosscommercial datasources. Influence platform choices and managebuy build partnerdecisions with clear success criteria and vendor governance.
Governance, Compliance & Responsible AI:Ensure AI solutions meet privacy, promotional and medical compliance, pharmacovigilance, and audit requirements.
Impact & Communication:Define goals and achievements/critical metrics tied tobusinessoutcomes (e.g., launch return on investment, scientific engagementqualityand reach, the bestactionlift, access wins, patient identification,etc.). Track and communicate progress, impact, and value tocommercial, medical,and executive leadership with clear narratives and evidence.
Talent & Culture: Build and nurture acrossfunctionalnetwork of superusers and AI champions; set standards and procedures. Foster a culture of scientific rigor, product thinking, innovation, and measurable impact; promote agile ways of working across Alexion.
Essential Skills/Experience:
Education:BS in Computer Science or a relevant fieldrequired(e.g., Information Systems, Data Science, Engineering). MS or MBA preferred, with strong exposure to biopharma commercial/medical functions and meaningful AI familiarity (coursework, certifications, executive programs, or applied initiatives).
Experience:10+ years in biopharma/biotech Commercial, Launch, Market Access, or Medical Affairs; 5+ years leadingcrossfunctional,technology enabledportfolios with measurable outcomes. Demonstrated success sponsoring/advising AI initiatives from concept toscaledadoption; not responsible forhands oncoding or model development.
Business Domain Expertise:Deep understanding of commercialbusiness workflows,patient journeys, launch excellence, payer/access dynamics, omnichannel and field operations, and Medical Affairs engagement; proven ability to translate needs intoAI enabledbusiness solutions.
Product and Portfolio Leadership:Proven ability to define roadmaps, prioritize portfolios, manage budgets, and deliver measurable impact.
Stakeholder Management:Credible partner to Market Access, Field Leadership, Medical Affairs, and Data/Tech; influences without authority and aligns internal and external partners.
Workflow Integration & Change:Experience integrating new capabilities intobusinessworkflows; adept at change management, adoption, and benefits realization.
Data & GovernanceFluency:Familiarity with key data domains (claims, pharmacy, EHR/RWD, CRM/engagement, formulary/access, market research, medical insights) and principles for quality, access controls, and lineage/traceability; experienced in vendor management.
Regulatory & Compliance: Solid understanding of privacy laws,audit and documentation standards, and commercial/medical compliance (promotional review, scientific exchange, adverse event capture). Familiarity with responsible AI and model risk management.
Technical Fluency (noncoding):Comfortable engaging with AI/ML concepts such as predictive modeling, NLP/LLMs.Able to assess value, risk, and feasibility; understandAIand platform considerations to make informed decisions and ask the right questionswithout needing to code or build models.
Communication & Storytelling:Exceptional ability to simplify AI concepts for scientific and business audiences; craftoutcome focusednarratives and adoption cases; report progress, impact, and value toCommercialand executive leadership withclear evidenceand tradeoffs.
Desirable Skills/Experience:
Rare diseasecommercialexperience, includingsmall populationtargeting andprivacy preservinganalytics.
Experience acting asbusinessproduct owner for AI solutions, driving adoption and measurable outcomes.
Portfolio financial acuity (investment cases,ROI) and partnership governance (buy build partner, success measures, IP/publications stance).
Where can I find out more?
Follow AstraZeneca on LinkedIn
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Learn more about Alexion at www.alexion.com
At Alexion, you will find a collaborative culture that encourages innovation and a diverse environment where your contributions are valued. You will have the opportunity to be at the forefront of rare disease research and make a meaningful difference in patients' lives.
Ready to lead and inspire? Apply now and take the first step towards a fulfilling career at Alexion, AstraZeneca Rare Disease.
The annual base pay (or hourly rate of compensation) for this position ranges from $203,213 to $304,820 . Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.
Alexion embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We align with all applicable laws and regulations on inclusivity in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. Alexion is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com.
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Date Posted
12-Feb-2026Closing Date
01-Mar-2026Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
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