RIMS Training Manager

Location: Barcelona, Spain (on-site) 3 days working from the office / 2 days working from home

The Trainer for the RIM systems will be responsible for creating and delivering effective and engaging training sessions / materials to ensure users across the enterprise are proficient in using the AZ RIMS system.

Typical Accountabilities

• Impact assesses system configuration changes on the vast training collateral, to determine if updates/new materials are required in readiness for the implementation of system releases.
• Create or update training materials / training sessions to ensure users are trained and compliant to work with the system functionality and new ways of working.
• Plan, prepare and deliver engaging and informative training methods (virtually or in person) to meet different training needs and learning styles.
• Collaborate with the business stakeholders to ensure training deliverables are fit for purpose and easy to understand.
• Assess individual/group training needs and working collaboratively to ensure needs are being met
• Provide post-training support to users, addressing questions and troubleshooting issues related to the RIM system.
• Gather feedback from training participants to assess the effectiveness of training sessions.
• Collaborate with the Training Lead to implement improvements to training programs.

Education, Qualifications, Skills and Experience:

Essential:

• Bachelor’s degree in education, Information Technology, or a related field.
• Experience in creating and delivering innovative training sessions (preferably in an enterprise system environment).
• Strong skills in communication, presentation, planning and collaboration to work effectively across functional teams.
• Strong verbal and written use of the English language
• Ability to adapt training methods to suit different learning styles and levels of technical proficiency.
• Strong organizational and time-management abilities

Desirable:

• Experience with eLearning platforms and tools, for example Articulate 360, Learning Management Systems, Sharepoint, Synthasia or other AI tools
• Strong skills in use of Microsoft applications i.e. WORD, PowerPoint, Excel
• Ability to analyse, interpret and communicate data to support with decision making and workload management.
• Certification in Training and Development or a related field.

• Familiarity with Veeva Vault or similar enterprise systems