Associate Director, Training Lead

Location: Barcelona, Spain (on-site) 3 days working from the office.

The Training Lead for the RIM systems will be responsible for developing and managing a comprehensive training program to ensure all users are fully equipped to utilize the system effectively. This role involves creating and updating training materials, leading a team of trainers, and collaborating with various departments to identify training needs.

Key Responsibilities:

Program Management:

• Develop and implement a strategic training plan for the ERV system.

• Ensure training programs are aligned with organizational goals and objectives.

• Continuously assess and improve training programs based on feedback and new developments with RIM Systems.

Material Development:

• Create, update, and maintain training materials, including manuals, presentations, and online modules.

• Ensure training materials are comprehensive, accurate, and user-friendly.

Team Leadership:

• Lead, mentor, and develop a team of trainers.

• Assign training assignments and monitor progress to ensure delivery of high-quality training sessions.

Collaboration and Communication:

• Work closely with Product Owner, Process Owners, IT, and other departments to identify training needs and tailor programs accordingly.

• Provide direction to the training managers on the updates needed for releases and ensure they are available for go live activities.

• Communicate regularly with stakeholders to provide updates on training programs and gather feedback.

Evaluation and Reporting:

• Measure and report on the effectiveness of training programs.

• Implement improvements based on evaluation results to enhance training outcomes.

Education, Qualifications, Skills and Experience

Essential

• Bachelor’s degree in Education, Human Resources, Information Technology, or a related field.

• Proven experience in training program development and management, preferably in an enterprise system environment.

• Strong leadership skills with experience leading a team.

• Excellent communication and interpersonal skills.

• Proficiency in creating training materials using various tools and platforms.

• Familiarity with Veeva or similar enterprise systems is an advantage.

• Experience in conducting training sessions, preferably in an enterprise system environment.

• Ability to adapt training methods to suit different learning styles and levels of technical proficiency.

Desirable

• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

• Strong organizational and time-management abilities.

• Certification in Training and Development or a related field.

• Experience with eLearning platforms and technologies.

• Strong analytical and problem-solving skills.