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Standort: Shanghai Downtown, Shanghai Shi, China
Anzeigen-ID: R-054902
Veröffentlichungsdatum: Jul. 03, 2019

About us

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

The Arena

The Marketing Company Account Manager (MCAM) is the primary link into the Marketing Company (MC), aligning the MC with Operations strategy and ensuring the effective flow of MC communications back into Operations. The MCAM is an expert in demand management, aligning, developing and leveraging AZ commercial strategies, supply resources, and operations capabilities. Working as demand partners to provide business insights, proactively working with Commercial and Finance to balance demand and supply plans and create supply solutions to help achieve AZ’s bold ambition


The MCAM is a key stakeholder of the global Demand Management Integrated Business Planning Process (IBP). The role is a key contributor to all four principles of demand management (planning demand, communicating demand, influencing demand and prioritizing/managing demand), and a stakeholder of the AstraZeneca Demand Management Governance and Demand Excellence processes. The role ensures market intelligence is clearly captured and documented and is also accountable for forecast validation and forecast challenging, customer service level targets and MC collaboration related to supply issue management / product availability.

The MCAM is responsible for supporting the global supply chain planning process including supply chain parameter setting, master data quality and governance, arbitration/allocation setting, business continuity plans and new product launch planning.

The Role
In this role you will have responsibility for:

Linking Operations to MC and ensure successful integration with the MC

  • Be the primary contact for all MC business strategies impacting Operations, e.g. Authorised Generics/ Second Brands.MC needs are represented to GSPs (Global Supply Planner) and APs (Asset Planner) for all product supply related initiatives and opportunities
  • Represent both the MC and global/regional Operations for initiatives around business development, labelling, product security, packaging and supply chain innovation, asset strategy and other improvement initiatives.
  • Support all relevant MC balanced scorecard strategies and priorities
  • Ensure there is MC/Operations transparency on issues, challenges and opportunities, including FMC improvements.
  • Be involved in Operations strategies related to product enhancements and improvements are represented, e.g. packaging initiatives, product security, asset strategy, etc. and closely work with the local operation site.

The MCAM develops strong business links, relationships and influence with the Marketing Company at many levels (Brand Manager Marketing / Finance / Regulatory Director / CFO/ Marketing Company President).
Customer Service Level agreements with Commercial are set and reviewed annually

Demand Management:

  • You will be driving the demand planning process in the markets together with the demand planners.
  • You will play a key role within all four principles of demand management through the -12 months from Launch to 3-5 year planning horizon.
  • Ensure demand volumes are understood and validated, and there is recognition of when they need to be challenged
  • Ensure there is appropriate market intelligence related to demand volumes communicated through the monthly planning cycle
  • support the Demand Planner on highlighting step changes / major deviations to the volumes, coupled with the market intelligence, and there is collaboration with GSP/AP to ensure proper planning
  • Partner with MC stakeholders regarding development of new product launch volumes, pipeline fill, asset change and product discontinuation volume management, etc.
  • Drive improvements to forecast quality performance via collaboration with the MC
  • Represent Operations on key supply related Marketing Company projects
  • Responsible for supporting the NPI process as outlined in the IBP Guidelines
  • Lead the range rationalization and optimization process on behalf of the MC

Customer Service:

  • Agree appropriate Customer Service Levels by product and segment, in collaboration with GSPs, APs, MCs whilst Operations’ strategies for inventory targets and COGs objectives are balanced and supported
  • Execute responsibilities in the Supply Chain Monitor process for stock out management and reporting
    Volume-based inventory targets for CMI & VMI products are established, in collaboration with GSPs and APs.
  • Appropriate actions are agreed where demand and supply cannot be balanced, in collaboration with GSPs and APs – these are subsequently communicated to and managed with the MC, and where necessary demand is managed

Essential Requirements

  • Degree or equivalent professional qualification
  • Extensive supply chain professional, either in manufacturing or sales and marketing environment

If you are interested, apply now!

For more information about this position please contact Steve Rota. Interviews may be held continuously during the application period.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status or any other.

Marketing Company Account Manager ( MCAM) for China and Hong Kong
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